Privacy Policy

Effective Date: 01-07-2025

1. Who We Are

Our website address is: https://layeredwonders.in
We are Layered Wonders, an e-commerce platform offering automotive interior accessories, personalized gifting, and custom-designed products.

2. What Personal Data We Collect and Why

a. Orders and Checkout

When you place an order, we collect:
– Full Name
– Shipping and Billing Address
– Email Address
– Phone Number
– Order Information

This information is used to:
– Process and deliver your order
– Provide updates and customer support
– Maintain order records

b. Payments

We use Razorpay for secure online payments. Your payment details are processed directly by Razorpay and are not stored on our servers.

Razorpay Privacy Policy: https://razorpay.com/privacy

c. Shipping

We partner with Shiprocket for delivery. We share your name, contact number, and address with Shiprocket solely for order fulfillment.

Shiprocket Privacy Policy: https://www.shiprocket.in/privacy-policy/

d. Comments

If you leave a comment, we collect:
– Data from the comment form
– IP address and browser details (for spam detection)

We may use Gravatar to display profile pictures.
Gravatar Privacy Policy: https://automattic.com/privacy

e. WhatsApp Chat

When you contact us via WhatsApp, your phone number and chat content are governed by WhatsApp and Meta’s policies.
WhatsApp Privacy Policy: https://www.whatsapp.com/legal/privacy-policy

f. Cookies

We use cookies to:
– Save login, cart, and preference settings
– Track session behavior for better performance

Cookies may remain for up to 1 year. You can clear or block cookies in your browser settings.

g. Embedded Content

Pages on this site may include embedded content (e.g. videos, images, articles). These websites may collect data about you, use cookies, or track your interaction if you are logged in.

h. Analytics

We may collect anonymized visitor data such as:
– Device and browser type
– Pages visited
– Time spent on site

This is used solely for website improvement and not for marketing.

3. Who We Share Your Data With

We only share data with:
– Razorpay (payment processing)
– Shiprocket (shipping logistics)

We do not sell or rent your personal information.

4. How Long We Retain Your Data

– Comments: retained indefinitely
– Orders and customer profiles: retained up to 5 years (for accounting/legal reasons)
– Registered users: can view, edit, or delete their information anytime (except username)

5. Your Rights

You can request:
– A copy of the data we hold
– Deletion of your personal information (unless required by law)

To do so, contact us at contact@layeredwonders.in

6. Where Your Data Is Sent

– Visitor comments may be scanned through automated spam detection
– Order and shipping data is sent to trusted third parties (Razorpay, Shiprocket)

7. How We Protect Your Data

– SSL encryption is used on all pages
– Payment data is handled by certified providers
– Access to admin dashboards is secured and limited

8. Contact Us

📧 Email: sales@layeredwonders.in
📞 Phone: +91 81389 52092
🌐 Website: https://layeredwonders.in