At LW Innovations, we strive to provide you with a smooth and reliable shopping experience. This Shipping & Delivery Policy outlines the terms and conditions related to the shipment of orders placed on www.layeredwonders.in.

  1. Order Processing
    Orders are processed within 3 business days (excluding weekends and public holidays) after payment confirmation.
    Processing times may vary during peak seasons, sales, or due to unforeseen circumstances.
    You will receive an email confirmation with tracking details once your order has been shipped.
  2. Shipping Charges
    Shipping charges vary based on location, order value, and delivery method. The exact shipping fee will be displayed at checkout.
    Free shipping may be available for orders above a certain value (subject to promotional offers).
  3. Delivery Timeframes
    Estimated delivery times depend on the destination:
    Local Orders within Kerala: 5 business days
    Domestic Orders within India: 14 business days
    Note: Delivery times are estimates and may be affected by courier delays, customs processing, or other factors beyond our control.
  4. Shipping Partners
    We work with trusted courier partners to ensure safe and timely deliveries. Some of our shipping providers include Blue Dart, DTDC, India Post, Professional Courier
  5. Order Tracking
    Once your order is shipped, you will receive a tracking number via email/SMS.
    You can track your order through the courier partnerโ€™s website.
  6. Delivery Issues & Failed Deliveries
    If you are unavailable at the time of delivery, the courier may attempt re-delivery or leave a pickup notice.
    If an order is returned due to an incorrect address, non-availability, or failure to collect, additional shipping charges may apply for re-shipment.
  7. International Shipping
    We currently do not offer international shipping.
  8. Damaged or Lost Shipments
    If your order arrives damaged, please contact us within 3 days with photos of the damaged product and packaging.
    If your package is lost in transit, we will assist you in tracking it or issuing a replacement/refund as per our policy.
  9. Changes & Cancellations
    Orders cannot be canceled after they have been shipped.
    Address changes can only be made before the order is processed. Contact us immediately if changes are needed.
  10. Contact Us
    For any shipping-related queries, reach out to us at:
    LW Innovations
    Website: www.layeredwonders.in
    Email: sales@layeredwonders.in